At byjili, we believe that responsible gaming is not just a legal requirement — it's a core part of who we are as a platform built for Filipino players. Whether you're spinning slots, playing bingo, or joining a live casino table, the experience should always feel like entertainment, not a financial obligation.
Problem gambling is a real concern in the Philippines and across the world. It can affect anyone — regardless of age, income, or background. That's why byjili has built a comprehensive set of responsible gaming tools directly into the platform, so you always have control over how you play.
We also work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees responsible gaming standards for licensed operators in the country. If you ever feel that your gaming habits are becoming a concern, byjili's support team is available 24/7 to help — no judgment, just support.
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you know — is the first step toward getting help. byjili encourages all players to check in with themselves regularly.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use byjili's self-exclusion tool or reach out to our support team right away.
Ask yourself these questions honestly. If you answer "yes" to three or more, consider taking a break or speaking with a professional counsellor.
Have you ever gambled more than you intended to in a single session?
Have you ever felt guilty or ashamed about your gambling habits?
Have you ever tried to win back money you lost by gambling more?
Has gambling ever caused arguments or tension with your family or friends?
Have you ever borrowed money or sold something to fund your gambling?
Do you find yourself thinking about gambling even when you're doing other things?
Have you ever missed work, school, or a family event because of gambling?
This self-check is for awareness only. For a proper assessment, please speak with a licensed counsellor or contact a professional support organisation in the Philippines.
byjili is not the only resource available to you. The following organisations provide free, confidential support for problem gambling in the Philippines. We encourage any player who needs help to reach out.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming programme for Filipino players. PAGCOR's Responsible Gaming Framework sets the standards that licensed operators like byjili follow. Contact PAGCOR directly for guidance on problem gambling resources and self-exclusion registries.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline. If gambling-related stress is affecting your mental health, trained counsellors are available to help. The hotline is free and confidential for all Filipinos, including those in Manila, Cebu, Davao, and Quezon City.
Hotline: 1553 (NCMH Crisis Hotline)
Gamblers Anonymous (GA) Philippines offers peer support meetings for individuals struggling with compulsive gambling. GA follows a 12-step recovery programme and has chapters in Metro Manila and other major cities. Meetings are free, anonymous, and open to anyone who wants to stop gambling.
byjili operates in alignment with PAGCOR's Responsible Gaming Framework. As part of this commitment, byjili participates in the national self-exclusion registry, meaning that players who self-exclude through byjili may also be registered across other PAGCOR-licensed platforms. If you have questions about the national self-exclusion programme, contact PAGCOR directly for the most current information.